Dispatch and Delivery

We aim to dispatch all orders in 24 hours using Royal Mail Service. Meanwhile, we are more than happy to deal with all your special requests. For example, you may want to receive an order on a specific date, or maybe you prefer an item to be packaged in a certain way, or even you have a preferred courier company, etc. Just simply contact us before placing an order. We will try our best to fulfil your request.

 

As a small business,  we are flexible and always like to listen to you. We value everyone who are interested in our products.

Cost of Delivery

The above shipping options will appear at checkout, please choose one accordingly. We use Royal Mail 1st Class service for all UK orders, which will be a next day delivery in most cases. If you need the order delivered urgently, please contact us in advance, then we are able to arrange the Special Delivery service for you. 

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If the order needs to be shipped to any other countries rather than the UK, please select the destinative country first, then you will be able to choose the shipment method.

 

You can also come to one of our retail-sites to collect your order in person. To do so, please check here to see which collection point suits you better, then contact us to arrange a date of collection.

© 2020 by Zoe Lan Ltd