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Delivery

ideaPOT Order Dispatching 1

We aim to dispatch all orders within 24 hours using Royal Mail, unless otherwise specified.

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If you would like your order to be gift-wrapped or delivered on a specific date, please contact us before placing your order and we will do our best to accommodate your request.

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We’re always happy to help — if you have a preferred courier, let us know in advance. Delivery charges will be based on the rates of the selected service.

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We also ship internationally. Please note that international orders may incur additional charges and longer delivery times. For more details, please refer to the guidelines below.

Information
Delivery Cost

Cost of Delivery

  • To guarantee the same day dispatch, orders need to be placed before 8 am.

  • Delivery time is counted from the day of dispatch, not the day of placing the order.

  • Only UK Special Delivery is a guaranteed service. 

  • Delays may occur (except Special Delivery), especially during the holiday season and for international shipping.

  • For international shipping, customers are liable for any customs tariffs; The customs of the destination country may detain your parcel depending on their level of activity.

  • Please proceed with your order to the step of Delivery Method to check the parcel size of your order.

© 2026 by Zoe Lan Ltd

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